Winstreak9
Home/Responsible Gaming
Player Safety

Responsible Gaming

Gambling should stay entertaining. Here's how to keep it that way, plus where to turn if it stops feeling that way.

Last reviewed: September 2026

Know the Signs

Gambling should be an enjoyable form of entertainment, not a source of stress. Warning signs include chasing losses, spending more time or money than planned, or gambling to escape other problems. If any of this sounds familiar, it's worth pausing and taking stock.

Tools to Stay in Control

You can set daily, weekly, or monthly deposit limits from your account settings to keep spending within a comfortable range. Reality-check reminders can also be enabled to notify you of how long you've been playing during a session.

Self-Exclusion

If you need a break, you can request a temporary cooling-off period or a permanent self-exclusion at any time by contacting our support team. These requests are actioned without delay and without requiring justification.

Australian Support Lines

These free, confidential services are available to anyone in Australia who wants to talk about gambling, whether for themselves or someone they know:

  • Gambling Help Online — 1800 858 858, available 24/7, also at gamblinghelponline.org.au
  • Lifeline Australia — 13 11 14, available 24/7

Play Within Your Limits

Set your deposit limit before you start, and enjoy the games at your own pace.